Purpose-Built for Shopify & D2C Brands

Turn Every Store Visitor Into a Confident Buyer.

Nova is an AI sales associate that lives on your storefront — answering product questions, tracking orders, and closing hesitant shoppers around the clock. No developer needed. Live in under 5 minutes.

See How it Works
Verified Against Live Catalog Strict Grounded Sources 3-Minute Zero-Friction Migration Zero Theme Code Footprint Hard Spend Caps (Zero Bill Surprises) Direct Support Line ([email protected])
Test Live Query:
Nova AI

Nova AI Store Concierge

Strict Grounded · Live-Stock Verified
Nova
Hi! 👋 I'm Nova, your store AI associate. Looking for in-stock gifts under ₹2,000, checking order tracking, or delivery pin codes?
Looking for your bestseller gift under ₹2,000. Is it in stock and can it be delivered to Bangalore?
Nova
✨ Strict Grounded Catalog Match:
• Signature Heritage Edition (₹1,799) — Verified 14 Units In Stock.
• Express delivery to Bangalore (560001) arrives within 48 hours.
• Cash on Delivery (COD) & 7-day hassle-free exchange available.
1-Click Direct Cart Injection

24/7

Always-on selling

<5

Minutes to go live

1-Click

Direct cart checkout

Built for modern commerce

Everything your store needs.
Nothing it doesn't.

Nova is engineered around the exact standards high-growth Shopify brands demand — precise answers, real-time data, and complete ownership.

Verified Catalog Grounding

Answers are sourced directly from your live inventory, verified prices, and published policies — cited, not guessed. If the answer isn't in your store, Nova says so and escalates gracefully.

Live Order Tracking (WISMO)

Customers type their order number and email right inside the chat — no redirect, no "please call us." Nova pulls real-time courier status and displays a clear delivery timeline instantly.

Direct Support Line

Every merchant gets direct access to our team over phone and email. Real context on your store, with fast responses when your storefront needs it — no support ticket queues or outsourced call centers.

Predictable Budget Control

Per-conversation pricing with hard monthly caps — you set the ceiling, we respect it. When your limit is reached, Nova pauses gracefully and notifies you. No automatic overages — the cap you set is the ceiling.

Zero Theme Code Footprint

Nova uses Shopify's modern Theme App Extension architecture — a clean async embed that loads after your page is interactive. PageSpeed untouched. Toggle off anytime, zero residual code.

Complete Data Ownership

Your conversations, analytics, and CRM context belong entirely to you. Export everything — all dialogues, tags, and shopper insights — with a single click, in JSON or CSV, at any time.

🇮🇳

India-First Commerce Intelligence

Nova speaks Hindi, Hinglish, and English fluently. Native support for Cash on Delivery confirmation, UPI payment status queries, and vernacular product discovery — built for how India shops online.

COD / UPI Native Hindi & Hinglish Vernacular Search
3-Minute Zero-Friction Migration

Moving to live catalog AI doesn't mean starting over.

Our team automatically syncs your existing FAQs, collection tags, and store policies at ₹0. Zero theme code changes, zero developer hours, and zero storefront disruption.

1-Click Policy & FAQ Sync Side-by-Side Sandbox Testing Free Assistance by the Galaxa Nova Team

No-friction setup

Live on your store in 3 steps.

From first click to first customer conversation — under 5 minutes.

1

Connect Your Store

Click "Connect Store", enter your Shopify domain, and authorize Nova via your existing Shopify admin in one click. Standard Shopify OAuth — the same flow your store uses for any trusted app.

2

Nova Learns Your Store

Nova automatically crawls your product catalog, collections, return policy, FAQs, and sitemap. Your entire knowledge base — indexed, grounded, and ready — before you finish your coffee.

3

Go Live & Watch It Convert

Nova appears on your storefront. Shoppers start getting instant answers. You watch revenue lift from your dashboard — with full conversation visibility and performance analytics.

Assisted setup included · Hard spend caps · Zero theme code footprint

Transparent. Predictable. Yours.

Simple pricing that grows with you.

Per-conversation pricing with hard monthly caps. You decide your ceiling — we don't charge above it without your explicit confirmation.

Monthly Annual Save 10%

Growth

$49/mo

800 Monthly Assisted Shopping Sessions

  • 800 Monthly Sessions (700 Base + 🎁 100 Bonus)
  • 1-Click Instant Cart Checkout Links
  • Auto Product & Policy Grounding
  • Multilingual (Hindi, Hinglish, English)
  • Direct Support Line ([email protected])
  • Spend Cap Shield (Zero Surprise Bills)
Most Popular

Scale

$99/mo

1,700 Monthly Assisted Sessions

  • Everything in Growth
  • 1,700 Monthly Sessions (1,500 Base + 🎁 200 Bonus)
  • Live WISMO Order Tracking Stepper
  • Lost Demand Out-of-Stock Radar
  • Live Chat History & Sentiment Logs
  • Priority Direct Support Escalation
  • In-Chat Promo Banners & Cart Boosters

Enterprise

$249/mo

5,500 Monthly Sessions + Custom

  • Everything in Scale
  • 5,500 Monthly Sessions (5,000 Base + 🎁 500 Bonus)
  • Custom Sizing & RMA Return Flows
  • Custom ERP, WMS & Courier Integrations
  • Dedicated SLA & Priority Support Escalation
  • 1-Click Full Data Export (GDPR/PDPA)
  • Hard Spend Cap Shield Protection
Contact Support ([email protected])

Hard Budget Ceiling — Always

On every plan, you control a hard monthly spending cap in your dashboard. When conversations reach your limit, Nova gracefully pauses and sends you a one-tap notification. Your card isn't charged above what you approved.

Merchant questions, answered

Everything you want to know.

Nova connects directly to your live Shopify catalog. When you update a product name, price, or stock status in your Shopify admin, Nova picks it up on its next automatic catalog sync — no manual re-upload required. Every answer it gives is cited from your verified catalog, not generated from general internet knowledge.

Every merchant works directly with our core engineering and onboarding team — not an outsourced desk or a ticket queue. We handle your catalog grounding, review store policies, and provide direct assistance throughout your deployment.

No. Nova operates on strict deterministic guardrails — it only states what your catalog and policies explicitly say. If a shipping timeline, discount, or return policy isn't documented in your store, Nova acknowledges the uncertainty and routes the shopper to your team with full conversation context. It only responds from documented store information.

Not at all. Nova uses Shopify's modern Theme App Extension architecture combined with async deferred loading. The widget script is delivered from a global edge CDN and initializes only after your page's Core Web Vitals (LCP, FID, CLS) have already completed rendering. Your PageSpeed score is fully preserved.

You control a hard spending cap in your Nova dashboard. During a traffic surge, when your monthly conversation limit is hit, Nova pauses gracefully and sends you a one-tap notification with the option to extend. We don't automatically bill your card for overages. You stay in complete control of your budget at all times.

No developer is needed. Most merchants connect in one click via standard Shopify OAuth; if you prefer manual install, a single lightweight script tag in your theme works the same way. Either path takes under 5 minutes, and our team handles the onboarding configuration completely for you as part of our fully managed service.

Yes, always. Your conversations, analytics, tags, and shopper insights are fully yours. You can export 100% of your data — in JSON or CSV — directly from your dashboard with a single click at any time. Fully GDPR and PDPA compliant.

Nova connects seamlessly via official Shopify OAuth 2.0 with a single click. Once authorized, our verified Theme App Extension activates directly in your Shopify Theme Customizer. Setup takes under 5 minutes with zero liquid code editing and full white-glove engineering support.

Galaxa Nova

Your store, always selling.

Join modern Shopify brands turning hesitant visitors into confident buyers with verified catalog AI. Connect your store in under 5 minutes.

Talk to Team

Direct assisted setup · Hard spend caps · Zero theme code footprint